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Privacy Policy

Effective Date: 2025/01/01

1. Introduction

Welcome to MyWai (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mywai.ca (the “Site”) and use our services. By accessing or using our Site and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Personal Information

When you interact with our Site, we may collect personal information that can identify you (“Personal Information”), including:

  • Contact Information: Name, email address, postal address, and phone number.
  • Account Information: Username, password, and other identifiers when you create an account.
  • Payment Information: Credit card details and billing address when you make a purchase or subscribe to a service.
  • Other Information: Any other information you voluntarily provide, such as responses to surveys or communications with our support team.

b. Non-Personal Information

We may also collect non-personal information that does not identify you directly, including:

  • Technical Data: IP address, browser type, operating system, device information, and access times.
  • Usage Data: Pages visited, links clicked, and other actions performed on the Site.
  • Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar technologies as described in Section 4.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services and website.
  • Process transactions and send related information, including purchase confirmations and invoices.
  • Respond to your comments, questions, and requests, and provide customer support.
  • Personalize your experience on our Site.
  • Send periodic emails and notifications related to your account or our services (you can opt out at any time).
  • Analyze usage trends and monitor the effectiveness of our marketing campaigns.
  • Protect the security and integrity of our Site and services.
  • Comply with legal obligations and enforce our policies.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect and store information when you visit our Site. Cookies are small data files that are placed on your device to help us analyze website traffic, remember your preferences, and improve your user experience.

  • Types of Cookies:
    • Essential Cookies: Enable core functionalities, such as security and site navigation.
    • Performance Cookies: Collect anonymous data on how visitors use our Site.
    • Functionality Cookies: Allow the Site to remember choices you make (e.g., language or region).
    • Targeting Cookies: Help us deliver personalized content and advertisements.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use some features of our Site.

5. Disclosure of Your Information

We may share your information with third parties under the following circumstances:

a. Service Providers

We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (such as payment processing, hosting, and analytics). These parties are required to protect your data and use it solely for the purpose of providing services to MyWai.

b. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

c. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Information.

d. With Your Consent

We may disclose your information for any other purpose with your consent.

6. Data Security

We take data security seriously and implement a variety of administrative, technical, and physical measures to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely dispose of or anonymize it.

8. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your Personal Information, including:

  • Access: Request copies of your Personal Information.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request the deletion of your Personal Information, subject to legal obligations.
  • Restriction: Request that we restrict the processing of your Personal Information.
  • Portability: Request the transfer of your Personal Information to another party.
  • Objection: Object to the processing of your Personal Information under certain circumstances.

To exercise your rights, please contact us using the contact information provided below. We may ask you to verify your identity before processing your request.

9. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

If you are accessing our Site from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada where data protection laws may differ from those in your jurisdiction. By using our Site, you consent to the transfer of your data to Canada.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MyWai
Email: mywai.ca@gmail.com

This Privacy Policy was last updated on 2025/0/01

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